Shipping & Delivery Policy
Shipping & Delivery
Effective date: November 3, 2025
Where We Ship
We currently ship to U.S. addresses (including the 48 contiguous states, APO/FPO/DPO, Alaska, and Hawaii). International shipping is not available at this time.
Shipping Speeds & Costs
Standard (FREE)
- Processing time: 1–2 business days
- Transit time: typically 3–6 business days
- Tracking provided by email
Expedited (If offered at checkout)
- Calculated at checkout
- Transit time: typically 2–3 business days
- Non-refundable once shipped
Order Changes & Address Issues
We start preparing orders quickly; if you need to change or cancel, contact us immediately. We are not responsible for deliveries to addresses submitted incorrectly.
Tracking & Delivery
You’ll receive a shipment confirmation with tracking when your order leaves our warehouse. Risk of loss passes upon delivery to the address you provided.
Lost, Stolen, or Delayed Packages
If tracking shows delivered but you can’t locate the package, please check with household members and neighbors, then contact the carrier. If you still need help, email us and we’ll do our best to assist.
Contact
Email: contact@myjukebox.com